Terms & Conditions

Welcome to Caprash Woodland! By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Terms

  • These Terms & Conditions govern the use of our website and the purchase of products from Caprash Woodland.

  • We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Products & Orders

  • All products listed on our website are subject to availability.

  • We make every effort to ensure product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.

  • Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel an order due to stock unavailability, pricing errors, or fraudulent activities.

3. Pricing & Payments

  • All prices are listed in BDT (Bangladeshi Taka) and include applicable taxes unless stated otherwise.

  • We accept various payment methods, including cash on delivery (COD), mobile banking, and online payments.

  • Orders will only be processed upon successful payment confirmation.

4. Shipping & Delivery

  • We offer delivery across Bangladesh.

  • Estimated delivery time varies based on location and courier services.

  • Shipping fees, if applicable, will be displayed at checkout.

  • We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

  • Customers may request a return or exchange within 7 days of receiving the product.

  • Products must be unused, in their original condition, and include all packaging materials.

  • Refunds will be processed after product inspection and approval.

  • Certain items, such as personal care products, customized goods, and clearance items, may not be eligible for return.

6. Privacy Policy

  • We respect your privacy and ensure that your personal information is handled securely.

  • Customer data is used only for order processing, customer support, and promotional communications (if opted in).

7. Intellectual Property

  • All content, including images, logos, and text, on our website is the property of Caprash Woodland and may not be copied, modified, or distributed without permission.

8. Limitation of Liability

  • Caprash Woodland is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • We are not responsible for inaccuracies, omissions, or errors in product descriptions or information.